Shipping & Return Policy

                                                                  Zata Galore Prints

                                                           SHIPPING & RETURN POLICY

                                           All orders are shipped USPS First Class or Priority.

Orders typically take up to  3-4 business days to be processed. Orders placed on Friday - Sunday will be processed starting the following business day. You will receive an automatic shipping confirmation email with your tracking number at the beginning of the processing period. Holiday (Nov - Dec) orders may take 5 -10 business days for delivery due to high shipping volume.

 

Tracking My Order

To track your order please use the tracking number emailed to you once your order has been shipped. If your tracking number does not work visit Usps website to manually input your tracking number.

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Mail Carrier Returned Orders

If a package is not able to be delivered by USPS it will likely be returned to sender ( Zata Galore Prints.) Please note these packages may take 5-7 business days to return to us. Once we receive the package we will attempt to redeliver the order. Processing for redeliveries for insufficient address or any other return reason may take 3 to 4 business days to process and reship due to high order volume.

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Lost/Stolen Packages

Zata Galore Prints is not responsible for lost or stolen packages. We kindly ask you ensure your shipping address is correct on packages before it leaves our facility.

Lost/stolen packages are non-refundable. 

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Once your order leaves our facility, it is at the liability of USPS. If your package says delivered but you cannot locate it, please contact your local post office and file a claim through USPS as instructed. We cannot file claims on the addressee’s behalf. 

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International Shipments:

Zata Galore Prints  is not responsible for international duties and taxes fees. Duties, taxes, and customs fees vary depending on your country and the value of goods. We are also not responsible for unclaimed parcels, custom holding times, or incorrect shipping addresses.

If for any reason you decide to reject the parcel, not pay the customs fees, you will not be refunded for your order